INFORMATION PROCESSES

Course ID: IIB-SE>PRINFO
Course title: INFORMATION PROCESSES
Semester: 3 / Winter
ECTS: 4
Lectures/Classes: 15 / 30 hours
Field of study: Safety Engineering
Study cycle: 1st cycle
Type of course: compulsory
Prerequisites: Information technologies
Contact person: dr inż. Małgorzata Biniak-Pieróg malgorzata.biniak-pierog@upwr.edu.pl
Short description: Principles of effective communication in a crisis situation and with the media. The rules of negotiation and mediation. Warning systems against extreme phenomena occurring in the environment.
Full description: Selection of the information processes depending on the type of risk. Types of communication - interpersonal, mass, informational, persuasive. Effectiveness and ineffectiveness of crisis communication. Selection of effective communication techniques depending on the type and scale of hazards. Principles for communication with the media and methods of cooperation with the media. Negotiation and mediation. Warning systems against extreme phenomena occurring in the environment.
Bibliography: 1. Kathleen Fearn-Banks Crisis Communications: A Casebook Approach (Routledge Communication Series) 5th Edition, ISBN978-1138923744 2. Julia T. Wood, Interpersonal communication, 2010, ISBN 978-0-495-56764-6
Learning outcomes: After completing the course student in terms of knowledge: 1. Knows warning systems against extreme phenomena occurring in the environment (IB1A_W10); 2. Has knowledge on collecting, identifying and selecting information about the risks (IB1A_W10); 3. Knows how to prepare a presentation (IB1A_W19); in terms of skills: 1. Can apply the appropriate warning system and method for internal and external communication in the situation of natural hazard occurrence, cooperate with the media as well as identify the causes exceptional situations (IB1A_U10); 2. Can find the relevant data to solve the problem; publicly present considered problem; can prepare a presentation in according to the information obtained from various sources (IB1A_U22); in terms of social competences: 1. Is able to cooperate in a team and be responsible for the work of his own and the others; can communicate in order to exchange professional knowledge (IB1A_K02); 2. Is aware of the social role of a graduate, understands the need to inform society about various aspects of the activity of an engineer involved in the ensuring the safety and elimination of consequences of disasters (IB1A_K06).
Assessment methods and assessment criteria: Total grade components: grade from classes (50%) + grade from lecture (50%)

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